Products

Where are Savvi's products made?


Savvi's products are being manufactured in Los Angeles, CA and shipped from Salt Lake City, UT where are HQ is also located.




Are Savvi products ethically sourced?


Savvi is a people company at its core. We seek to uphold the highest ethical standards with every connection we make. Our product sourcing, supply chain relationships and manufacturing practices are no exception. Guided by integrity and our love for people, Savvi ensures sound business practices and fair wages for all individuals we employ.




Are these products exclusive to Savvi?


In regards to product exclusivity questions it is important for us to explain a few factors that affect our product supply model. At Savvi we have both short term and long term supply chains for acquiring product: 1). The short term supply chain allows us to acquire quality products quickly from our trusted manufacturer network. The drawback to using a short term supply chain network is that the product is often non-exclusive and sold to multiple buyers who sell on various platforms at various retail price points, sometimes even being sold through liquidation. For this reason we prefer to use this supply chain option sparingly, though at times it can very important to help us meet the fluctuating product demands, especially when we are experiencing spikes in growth. 2). Our long term supply chain is our ideal method of both developing our own authentic product and satisfying the needs and desires of our reps and customers. The drawback to this supply chain method is that it takes 12-16 weeks to develop and receive our final product. Because of the continued rapid growth of our FIT line, we have continued to utilized our short-term supply chain as needed. As always, we are careful to select quality on trend items, but some of these items are non-exclusive and may be found being sold elsewhere. As we grow and expand our Fit line product offering with our long term supply chain, you will be pleased to find the majority of our product is exclusive and not found anywhere else. We appreciate your patience and partnership as we make Savvi FIT into a leading activewear line that you and your customers will love. Savvi is committed to providing you the best experience possible and ensuring that you have tools and the information you need to succeed!




How do the clothes fit?


Savvi Currently carries three clothing categories: Fit, Everyday and Luxe. Regardless of which category you choose to shop, it is helpful to read the product descriptions for sizing notes and recommendations based on product reviews. Fit: Our Fitness line is considered true to size with styles available in Xs – 2x. Fabric type will affect the fit, feel and stretch of each style so some variation should be expected. Please see our Fitness apparel size chart. Everyday: The Everyday line is comprised of easy to wear dresses and separates designed with a relaxed fit for extra comfort and versatility, serving sizes xs-4x. Unless specified in the product description, you can expect the Everyday styles to be more generous than conventional sizing. You may choose to size down if a tighter fit is your preference. 1-4 sizing. Some Everyday products are offered in 4-easy sizing. This consolidated sizing method is for select layering items and other flexible styles. You can easy select your 1-4 size with our 4-easy sizing conversion chart. Please see our Everyday size charts for size selections. Luxe: Luxe styles are true to size with more distinctive design details. Product descriptions include sizing options and fit details to assist you with selecting your ideal size. Size Charts: https://www.savvi.com/savvi-size-chart




How do I see new releases?


To view new releases, log into the Savvi Shop App or go to Savvi.com and click "SHOP THE DROP" at anytime. Every Friday at 12pm CST we have a Facebook LIVE Fashion Show here: www.SavviFacebook.com. New items are then availble at 12:30pm CST in the Savvi Shop App or Savvi.com!





Orders & Returns

What's the Return Policy?


Similar to many companies, customers and Brand Partners have 2 weeks from the date of receipt to return the item in original condition to Savvi for credit or exchange.




How do I shop?


HOW TO SHOP FASHION FRIDAYwith our New Savvi Shop App New Customers:
1: Download Savvi Shop (If you already have the App, be sure you have version 2.0.1 or later. You can check this the same way you would check any app version.)
2: Click on PROFILE on the bottom right
3: Enter your email
4: Enter the Referral Code of the person who referred you to Savvi
5: Enter your information to create your account and Shop with Savvi
6: Once logged in, go to Payment Methods (under Profile) and enter your correct payment information. This will help you to check out quickly during the Fashion Friday LIVE
7: SHOP!!!!! Existing Customers or Brand Partners:
1: Download Savvi Shop (If you already have the App, be sure you have version 2.0.1 or later. You can check this the same way you would check any app version.)
2: Click on PROFILE on the bottom right
3: Enter your email
4: If you are prompted for your password and you know it, enter it! If not (or you get an error) use the password reset feature by selecting FORGOT PASSWORD.
5: Once logged in, go to Payment Methods (under Profile) and enter your correct payment information. This will help you to check out quickly during the Fashion Friday LIVE
6: SHOP!!!!! ---------------------------------- HOW TO SHOP FASHION FRIDAY with our New Savvi Website New Customers:
1: Go to www.Savvi.com
2: Click on Sign In and then Sign Up on the top right of the website
3: Enter your email 4: Enter the Referral Code of the person who referred you to Savvi
5: Enter your information to create your account and Shop with Savvi
6: SHOP!!!!! Existing Customers or Brand Partners:
1: Go to www.Savvi.com
2: Click on Sign In and then Sign In on the top right of the website
3: Enter your email and password 4: If you are prompted for your password and you know it, enter it! If not (or you get an error) use the password reset feature by selecting FORGOT PASSWORD.
5: Enter your information to create your account and Shop with Savvi5
6: SHOP!!!!!




How much is shipping?


All orders are a flat $8.00 plus tax





Share Codes

What is a Share Code?


Share Codes are a $25 gift from Savvi to you to help you share with others who are making a first time retail purchase. They do not count towards volume and commission is not paid on the $25 Share Code, but is paid on the remaining balance the same way as any other order. If you have a Share Code you'll give EVERYONE the same code at checkout which is "SHARE25". This will then be deducted from the number of codes you have which can be seen at www.SavviOffice.com




When can Share Codes be used?


Share Codes can be used on first time purchase for customers.




How can I get Share Codes?


1. By purchasing a Core or Core Plus Pack at the time of your enrollment as a NEW Brand Partner. You'll receive 8 Share Codes wit the Core ($399) and 20 Share Codes with the Core Plus ($899). 2. By being a member of the Style Club as a Brand Partner. You'll recieve 2 Share Codes as a Preferred Member ($49/mo) and 4 Share Codes as a VIP Member ($99/mo).




How do I see my Share Codes?






Style Club

What is the Style Club?


Brand Partners have access to wholesale pricing with their enrollment pack or $99/year. Customer can join the Style Club for $99/month to receive: VIP STYLE CLUB BOX: $99/MO ✓ Receive a $110 Shopping Credit ✓ Multi-Use over 30 Days ✓ If not used, get a curated box ✓ Qualified for 15% off Retail Brand Partners that are part of the Style Club receive FOUR $25 Share Codes and wholesale pricing!




How do I change my Style Club Membership?






Compensation

Are there any monthly costs, mimimums or quotas?


No! There aren't any on-going fees, minimums or quotas required to be a Brand Partner with Savvi.




Do I need to Carry Inventory or Host Parties?


NO! All products are drop shipped directly to your customers. You only buy what you genuinely want to wear yourself or share with friends!




How does a Brand Partner Earn Income?


There are 7 Ways to Earn Income as a Savvi Brand Partner: 1. Percentage of Orders placed at anytime on your E-Commerce Shop or Mobile App by Customers you've Personally Referred. 2. Upfront Cash Bonuses Brand Partners you've Personally Refereed that Order Value Packs for additional benefits. 3. Cash Bonuses for Achieving Milestones based on Total Orders from you, your customers and other Brand Partners in your business. 4. Percentage of Orders placed in your business through up to 4 levels of Brand Partners. 5. Bonuses for developing up to three Generations of Executives through 4 levels of their Brand Partners. 6. Bonus Pools for Top 10 Customer Enrollments, Top 10 Brand Partner Enrollments, North America Executives from percentage of overall country's total volume. 7. Founding Members Club earned by First 20 Senior Executives who split 1% of country's total volume.




When do Brand Parnters Get Paid?


There are 7 ways to earn which are paid out weekly for customer orders and monhtly for all team based commissions.





Back Office

How do I navigate my Back Office?





How do I track customer orders?


Here's how you track customer orders in your Savvi Back Office:





Support

How Can I Contact Support?


BELOW ARE 4 WAYS TO GET ANSWERS TO ACCESS SUPPORT Support is where you go to get all your questions answered. Support is your direct line to Savvi HQ. While going to a fellow Savvipreneur or leader is easy, it's extremely important that you use support. This will not only get you the fastest and most up to date answer, but will also free up other Savvipreneurs to focus on building their business, just as you are building yours. Support is there to be the place to get all your questions answered, so before you call your sponsor, team leader, sideline, or post on Facebook, please create use the Support tools Savvi has set up for you below: (1) FAQ SECTION: https://savvi.com/faqs/
(2) LIVE CHAT: Go to http://savvi.com/ Scroll to the bottom of the page.
Click on Support Icon at the bottom right. (Available M-F 11am-3pm MST)
(3) EMAIL SUPPORT TICKET: https://savvi.com/support/
(4) SUPPORT NUMBER: 801-430-9222 (Available M-F 9-5 MT)
(5) RETURNS & EXCHANGES: https://savvi.com/savvi-return-exchange-policy/





Enrollment

How does a Brand Partner Sign Up?


Brand Partners can choose from 3 OPTIONAL enrollment packs and then get access to OPTIONAL bulk buys. If someone does not want to purchase an enrollment pack they can get started for $99 which gives them wholesale pricing and their online tech setup (websites and mobile app).




What's the Difference Between a Partner and Customer?


The PRE-LAUNCH of SAVVI will only happens once and it's up you how you'd like to participate! Will you PARTNER with SAVVI to earn income or simply order as a CUSTOMER and potentially join our STYLE CLUB? Both have benefits and programs available, here's a quick snap shot: Partners AND Customers: > Shop at Savvi.com or Savvi Shop Mobile App > NO Required Monthly Orders or Fees Partners have additional benefits: > Ability to Earn Income when customers or partners YOU refer order (upfront and ongoing) > Only $99 to Start your Business No matter how you choose to participate our community is here to support, empower and help you!




How can I get ongoing discounts?


Brand Partners have access to wholesale pricing with their enrollment pack or $99/year. Customer can join the Style Club for $99/month to receive: VIP STYLE CLUB BOX: $99/MO ✓ Receive a $110 Shopping Credit ✓ Multi-Use over 30 Days ✓ If not used, get a curated box ✓ Qualified for 15% off Retail Brand Partners that are part of the Style Club receive FOUR $25 Share Codes and wholesale pricing!





Payments

How do I change my Credit Card info on style?






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